How to Update

Lemony is a unique device designed for secure, efficient operation, and its update process reflects this dedication to precision and reliability. Here, we’ll walk you through everything you need to know about updating your Lemony device, ensuring a seamless experience.

How to Update Your Lemony Device

Our primary goals in processing this information include:

  1. Check the USB Stick Number
    Verify that the number on the USB stick matches the unique identifier number on the front panel of your Lemony device. This ensures the update is designed specifically for your device.

  1. Locate the USB Port
    On the back of the Lemony device, you’ll find two USB A ports. Use the upper port with circular arrows icon above it.

  1. Insert the USB Stick
    Gently insert the USB stick into the USB A port with the circular arrows icon.
 Ensure the stick is firmly connected.
  2. Start the Update
    Once the USB stick is inserted, the embedded screen on your Lemony device will display a message indicating that the update has started. The update process takes about 10 minutes. Actual time is shown on the screen. During this time, do not remove the USB stick or power off the device.
  3. Wait for Completion
    When the update is complete, the screen will display a message confirming that the process has finished. After a short interval, another message will remind you to remove the USB stick if it hasn’t already been unplugged.
  4. Remove the USB Stick
    Safely remove the USB stick from the device. Your Lemony is now updated and ready to use.

By following these steps and tips, you’ll ensure your Lemony device stays up-to-date and performs optimally. For additional support, don’t hesitate to reach out to our customer care team.

Important Notes

  • If the USB stick is removed or the device loses power during the update, don’t worry. Lemony is capable of self-recovery. Simply reinsert the USB stick and restart the update process.
  • Updates are encrypted and device-specific, so using a mismatched USB stick will not work.
  • Always ensure your Lemony device is powered on and stable before beginning the update.

Why Lemony Uses USB Stick Updates

Unlike traditional devices that rely on internet-based updates, Lemony’s updates are delivered via encrypted USB sticks. This ensures maximum security and guarantees that updates are dedicated to the specific Lemony device. Each update is encrypted and matched to your Lemony’s unique identifier, which can be found on the front panel of the device.

Every Lemony device will receive its own USB stick with a matching number to ensure compatibility and security.

FAQs

  • What should I do if the USB stick number doesn’t match the device number?
    Contact support to verify that you have the correct update stick for your Lemony device.
  • What happens if I remove the USB stick during the update?
    The device will attempt to recover. Reinsert the USB stick and restart the update process.
  • What happens if the device loses power during the update?
    Lemony’s self-recovery mechanism will handle the issue. Reinsert the USB stick and start the update again.
  • How do I know if the update was successful?
    The embedded screen will display a message confirming the update’s completion.
  • Can I use any USB stick to update my Lemony?
    No. Updates are encrypted and designed specifically for your Lemony device. Only the provided USB stick will work.
  • How often will I receive updates?
    Update frequency depends on software improvements and feature releases. You’ll be notified when a new update is available.
  • What should I do if the device doesn’t recognize the USB stick?
    Ensure the stick is properly inserted and matches your Lemony’s number. If the issue persists, contact support.
  • Can I use either USB port for the update?
    On the back of the Lemony device, you’ll find two USB A ports. Use only the upper port with circular arrows icon above it.

  • What should I do if the update fails repeatedly?
    Double-check that you’re using the correct USB stick. If problems persist, reach out to support for assistance.
  • Can I re-use the same USB stick for future updates?
    No, each update requires a new, device-specific USB stick provided by Lemony.